Frequently Asked Questions

Find answers to common questions about our collections and services

How do I determine my size?

Please refer to our comprehensive Size Guide located on each product page to find your perfect fit based on body measurements.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure prompt delivery. Please contact our support team within 30 minutes of placement for any urgent changes.

Do you offer international shipping?

Yes, Blue Illusion ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination.

How should I care for my delicate garments?

Each item features specific care instructions on the inner label. We generally recommend cold hand washes or professional dry cleaning for premium fabrics.

Are your materials ethically sourced?

Sustainability is at our core. We partner with certified suppliers to ensure our fabrics are ethically produced and environmentally conscious.

How can I track my package?

Once your order ships, you will receive an email containing a tracking number and a link to monitor your delivery status.